The Role Of User Satisfaction In Influencing The Quality Of Information And Shopee Chatbot Services On Continuation Intention. Journal of Business and Management Inaba, [S. l.], v. 5, n. 1, p. 17–38, 2026. DOI: 10.56956/hptz0b33. Disponível em: https://journals.inaba.ac.id/index.php/jbmi/article/view/690. Acesso em: 10 jun. 2026.