Empowering Entrepreneurs With Disabilities By Enhancing Digital Marketing Skills Through E-Marketplace Design and Content Marketing Training
DOI:
https://doi.org/10.56956/2y8ef174Keywords:
Disabilities entrepreneurs, content marketing, E-commerce, participatory action researchAbstract
The empowerment of entrepreneurs with disabilities is frequently hindered by physical mobility constraints and limited marketing literacy. This community service initiative aimed to build the digital marketing skills of the VirageAwie community in Cimareme Village, West Bandung. The program involved 50 participants (20 individuals with disabilities and 30 non-disabled members) focusing on their bamboo speaker innovation known as "Awietronix". We utilized a Participatory Action Research (PAR) approach carried out across four cycles, using pre-test and post-test instruments to measure cognitive progress. Based on the results, there was a substantial growth in digital marketing literacy. The average cognitive score of the disabled participants rose sharply from 46.9 to 82.8. Practically speaking, the hands-on training in setting up a Shopee storefront and creating video content created a direct operational impact. It successfully ended a production standstill of zero units, driving the output up to 93 units by October. This digital transition also led to massive financial benefits, recording a total revenue of IDR 42,000,000 over a four-month period. To conclude, combining e-commerce platforms with visual content marketing is an effective way to overcome physical barriers, expand digital literacy, and establish an inclusive economic independence model for entrepreneurs with disabilities.
References
Danapriatna, N., Fikri, D. K., Kamilah, A., Putra, P., & Khoiriyah, U. (2024). Pengaruh Bauran Pemasaran Terhadap Loyalitas Melalui Kepuasan Konsumen Rumah Makan Pondok Gabus Lukman. Jurnal Agribisnis Indonesia, 12(1), 63–76. https://doi.org/10.29244/jai.2024.12.1.63-76
De Oliveira, B. (2023). Participatory action research as a research approach: advantages, limitations and criticisms. Qualitative Research Journal, 23(3), 287–297. https://doi.org/10.1108/QRJ-08-2022-0101
Divyasree, R., & Devimaya, R. (2025). Effectiveness of Simulation Based Teaching Regarding Learning Disabilities of Primary School Children among Primary School Teachers of Selected Schools at Alappuzha District Kerala. International Journal of Convergence in Healthcare, 5(1), 15–20. https://doi.org/10.55487/t7te1526
Downey, H. (2025). Disability and Digital Marketing (J. Södergren & N. Vallström, Eds.; 1st ed.). Routledge.
Handayani, S. M., Sundari, M. T., & Barokah, U. (2024). Diversifikasi Produk Olahan Garut Sebagai Strategi Berkembang Kelompok Wanita Tani Lestari di Kokap Kulonprogo. Seminar Nasional Pengabdian Dan CSR Ke-4 Fakultas Pertanian Universitas Sebelas Maret, Surakarta Tahun 2024, 4(1), 27–36. https://proceeding.uns.ac.id/pengabdianfp/article/view/545%0Ahttps://proceeding.uns.ac.id/pengabdianfp/article/download/545/562
Jaya, R. C., Ramdan, A. T. M., & Gunawan, S. (2026). Peningkatan Ekonomi Masyarakat Disabilitas Kab Bandung Barat dengan Inovasi Kerajinan Speaker Bambu Melalui Teknologi Komunikasi Website Disability-Friendly. Abdimas Galuh, 8(1), 313–322. https://doi.org/10.25157/ag.v8i1.21626
Kisyono, G. A., & Fiaji, N. A. (2023). Strategi Komunikasi Content Creator Podcast Disabilitas Sebagai Platform Peningkatan Disability Awareness. Tuturlogi, 3(2), 65–78. https://doi.org/10.21776/ub.tuturlogi.2022.003.02.2
Korniawan, R. (2024). Mewujudkan Asta Cita Melalui APBN 2025. Opini Kemenkeu. https://opini.kemenkeu.go.id/article/read/mewujudkan-asta-cita-melalui-apbn-2025
Kotler, P., Keller, K. L., & Chernev, A. (2022). Marketing Management (16th ed.). Pearson Education Limited.
Matos, F. A., Alves, F. M., Roebeling, P., Mendonça, R., Mendes, R., López-Maciel, M., & Vizinho, A. (2023). Participatory Action Research Challenges Amidst the COVID-19 Pandemic: A Review and Comparison across Two European Projects. Sustainability, 15(8), 6489. https://doi.org/10.3390/su15086489
Paranoan, N., Palalangan, C. A., & Sau, M. (2022). Mengungkap Strategi Penerapan Digital Marketing Dalam Meningkatkan Pendapatan Umkm Produk Kuliner Di Makassar. Accounting Profession Journal, 4(1), 61–77. https://doi.org/10.35593/apaji.v4i1.33
Prasetiyo, W. G., Mubarok, D. A. A., Sofiati, N. A., Ali, M. M., & Sajekti, T. (2025). Enhancing MSMEs’ Innovation Capacity Based on the ISO 56002:2019: A Case Study of the XYZ Perfume Company in Yogyakarta. AJIM (Airlangga Journal of Innovation Management), 06(01), 30–52. https://doi.org/10.20473/ajim.v6i1.70962
Prasetyo, S. I., & Nugroho, A. W. (2022). Pemberdayaan Kelompok Wanita Tani dengan Produktivitas dan Peluang Usaha melalui Pelatihan Abon Lele di Kabupaten Sleman. Amalee: Indonesian Journal of Community Research and Engagement, 3(2), 443–455. https://doi.org/10.37680/amalee.v3i2.1322
Rosen, P., & Selengia, K. (2019). A Distribution Strategy for Driving Product Diversity and Demand Creation. In Global perspectives on assistive technology: proceedings of the GReAT Consultation (Vol. 2, pp. 388–396). World Health Organization.
Rossi, S., Harsia, E., Kajosaari, A., & Kyttä, M. (2025). The citizens have participated – what now? An action research study of factors impacting the use of participatory citizen knowledge in planning processes. European Planning Studies, 33(1), 124–146. https://doi.org/10.1080/09654313.2024.2416001
Sugiyono. (2021). Metode Penelitian Kuantitatif, Kualitatif, dan R&D (2nd ed.). Alfabeta.
Tremblay-Wragg, É., Mathieu-Chartier, S., Déri, C. E., Beaupré-Boivin, K., & Lafrance St-Martin, L. I. (2025). Participatory Action Research: A Gateway to the Professionalization of Emerging Scholars. Trends in Higher Education, 4(3), 29. https://doi.org/10.3390/higheredu4030029
Turban, E., Outland, J., King, D., Lee, K. J., Liang, P. T., & Turban, D. C. (2018). Electronic Commerce 2018: a Managerial and Social Networks Perspective (9th ed.). Springer. https://doi.org/10.1007/978-3-319-58715-8
Widodo, P. W. (2025). Survei APJII 2025: Shopee Jadi Toko Online Terfavorit Orang Indonesia. Kontan.Co.Id. https://style.kontan.co.id/news/survei-apjii-2025-shopee-jadi-toko-online-terfavorit-orang-indonesia
Yigletu, A., Michael, K., & Atnafu, M. (2023). Professional development on assessment for learning and its effect on pre-service teacher’s self-regulated learning. Cogent Education, 10(1). https://doi.org/10.1080/2331186X.2023.2222875
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Dadan Abdul Aziz Mubarok, Ida Farida Oesman, Ridho Riadi Akbar, Wildan Guretno Prasetiyo, Adang Muhidin

This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License.






