The Attraction Of The Menu Set At Mari Merangkai Bunga Seroja Restaurant In Bandung

Authors

  • Ilham Fajri Akademi Pariwisata NHI Bandung
  • Idham Sakti Wibawa Akademi Pariwisata NHI Bandung
  • Ita Karnita Akademi Pariwisata NHI Bandung

DOI:

https://doi.org/10.56956/jbmi.v4i1.410

Keywords:

Attraction, Menu Set, Restaurant

Abstract

This study aims to determine the attractiveness of set menus at Mari Merangkai Bunga Seroja restaurant in Bandung. In this study, a quantitative descriptive method with a Likert scale was used, involving 96 respondents as samples. The questionnaire distributed to respondents focused on several aspects of set menu attractiveness, including food quality, price, theme or concept, and overall dining experience. The data obtained were analyzed using a Likert scale to describe the level of attractiveness of the set menus provided by the restaurant. The results showed that most respondents gave positive ratings to the attractiveness of the set menus at Mari Merangkai Bunga Seroja restaurant. Food quality and price were the main factors influencing the attractiveness of the set menus, with most respondents feeling satisfied with the prices offered in relation to the quality and taste of the food. Additionally, the attractive presentation and the restaurant's ambiance also contributed to a positive experience with the set menu offered. Based on these findings, Mari Merangkai Bunga Seroja restaurant is encouraged to maintain and enhance the appeal of their set menu to attract more visitors

References

Baker, J. et al. (2002). The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions, Journal of Marketing, 66(2), 120–141.

John R. Walker. 2017. The Restaurant concept, management and operations 8th edition.

Kivela, J., Inbakaran, R., & Reece, J. (1999). Consumer research in the restaurant environment, part 2: Research design and analytical methods. International Journal of Contemporary Hospitality Management, pp.269- 286.

Kotler, P., Bowen, J. T., & Makens, J. C. (2017). Marketing for Hospitality and Tourism (7th ed.). Pearson

Lee, S., Fowler, D., & Yuan, J. (2013). Characteristics of healthy foods as perceived by college students utilizing university foodservice. Journal of Foodservice Business Research, 16(2), 169-182

Liski, R. K., & Prasetio, A. (2024). Aktivitas Komunikasi Pemasaran Joongla Melalui Word Of Mouth. Jurnal Indonesia: Manajemen Informatika dan Komunikasi, 5(2), 1576-1583.

Lloyd, C., & Payne, J. (2014). ‘It’s all hands-on, even for management’: Managerial work in the UK cafe sector. Human Relations, 67(4), 465-488.

Oktavia, R. C. D., & RB, L. D. (2023). The influence of product quality and price on the decision to visit at rumah serabi 74 larangan, tangerang city, banten province. Jurnal Penelitian Ilmu Manajemen, 8(2), 321–327. https://doi.org/10.30736/jpim.v8i2.1704

Patterson, Mark. (2015). Designing for Brand Awarenes Architectural Elemens Help to Develop a Consumer Identity. https://www.hfmmagazine.com.

Pine, B.J. II, dan Gilmore, J.H. (1998). Welcome to the Experience Economy. Harvard Business Review, 76(04) 97 -105

Rotua, Manuntun dan Rohanta Sinegar. 2015. Manajemen Sistem Penyelenggaraan Makanan Institusi Dasar. Jakarta: ECG.

Ryu, K., & Han, H. (2010). Influence of the Quality of Food, Service, and Physical Environment on Customer Satisfaction and Behavioral Intention in Quick-Casual Restaurants: Moderating Role of Perceived Price. Journal of Hospitality & Tourism Research, 34, 310-329. https://doi.org/10.1177/1096348009350624

Schiffman, L.G., & Kanuk, L.L. (2010). Consumer Behaviour (10th ed). New Jersey, Pearson Prentice Hall.

Sugiyono, (2017). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: CV. Alfabeta.

Thompson. A.A., Peteraf. M.A., Gamble. J.E., dan Strickland. A.J. (2018). Crafting and Executing Strategy: The Quest for Competitive Advantage 21st edition, McGraw Hill, New York.

Zeithaml, V. et al (2009). Services Marketing Integrating Customer Focus Across The Firm. 5th edition. Mc. Grow Hill.

Downloads

Published

2025-06-25

How to Cite

Fajri, I., Wibawa, I. S., & Karnita, I. (2025). The Attraction Of The Menu Set At Mari Merangkai Bunga Seroja Restaurant In Bandung. Journal of Business and Management Inaba, 4(1), 23–34. https://doi.org/10.56956/jbmi.v4i1.410