The Influence of Employee Engagement and Leader Member Exchange on Organizational Citizenship Behavior on Employees of BMT Binamas Purworejo
DOI:
https://doi.org/10.56956/nnk51b30Keywords:
employee engagement, leader member exchange, organizational citizenship behaviorAbstract
Organizational Citizenship Behavior (OCB) is discretionary employee behavior performed beyond formal job requirements that can support organizational effectiveness. At BMT Binamas Purworejo, preliminary observations indicated that some employees showed limited voluntary assistance to colleagues, passive participation in organizational activities, weak work initiative, and less optimal interpersonal exchange between leaders and employees. This study examines the influence of employee engagement and leader-member exchange on OCB among employees. The study employed a quantitative survey design. The population consisted of 90 non-managerial employees who had worked for at least one year, and all members of the population were included as respondents. Data were collected through a five-point Likert questionnaire and analyzed using multiple linear regression. The findings show that employee engagement has a positive and significant effect on OCB, with a standardized regression coefficient of 0.552. Leader-member exchange also has a positive and significant effect on OCB, with a standardized regression coefficient of 0.573. Simultaneously, employee engagement and leader-member exchange significantly affect OCB, as indicated by an F-statistic of 70.464 and a significance value of 0.000. These findings indicate that stronger employee engagement and better-quality leader-member relationships are associated with stronger discretionary behaviors that support the organization. Research results reveal that employee engagement has a positive and significant influence on Organizational Citizenship Behavior (OCB). Furthermore, the leader-member relationship also proved to have a positive and significant influence on Organizational Citizenship Behavior. Simultaneously, employee engagement and the leader-member relationship have a positive and significant influence on Organizational Citizenship Behavior among BMT Binamas Purworejo employees.
References
Adriani, A., Alhadar, F. M., & Sabuhari, R. (2023). Pengaruh leader member exchange (LMX) dan team member exchange (TMX) terhadap kinerja pegawai melalui kepuasan kerja sebagai variabel intervening. Jurnal Ekonomi, Akuntansi, dan Manajemen, 1(3), 142–162. https://doi.org/10.30640/trending.v1i3.1132
Amelia, R., & Puspitadewi, N. W. S. (2023). Hubungan antara kepuasan kerja dengan Organizational Citizenship Behavior (OCB) pada karyawan PT. X. Character: Jurnal Penelitian Psikologi, 10(2), 986–1000.
Cecilia, F., Hayati, S., & Aditya, A. M. (2025). Peran employee engagement dan budaya organisasi dalam meningkatkan organizational citizenship behavior (OCB) karyawan. Jurnal Psikologi Karakter, 5.
Fitri, R., & Rozak, H. A. (2023). Pengaruh employee engagement dan leader member exchange terhadap organizational citizenship behavior dengan mediasi modal sosial (studi pada pegawai Yayasan XYZ). Jurnal Manajerial, 10(1), 143–157. https://doi.org/10.30587/jurnalmanajerial.v10i01.4905
Ghozali, I. (2018). Aplikasi analisis multivariate dengan program IBM SPSS 25 (9th ed.). Badan Penerbit Universitas Diponegoro.
Graen, G. B., & Uhl-Bien, M. (1995). Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective. The Leadership Quarterly, 6(2), 219–247. https://doi.org/10.1016/1048-9843(95)90036-5
Liden, R. C., & Maslyn, J. M. (1998). Multidimensionality of leader-member exchange: An empirical assessment through scale development. Journal of Management, 24(1), 43–72.
Marchyta, N. K., & Lomban, A. A. (2024). Pengaruh leader member exchange terhadap organizational citizenship behavior: Peran mediasi work engagement. E-Jurnal Ekonomi dan Bisnis Universitas Udayana, 13(5), 1033–1043. https://doi.org/10.24843/EEB.2024.v13.i05.p18
Ompusungu, L. S., & Rifani, D. N. (2023). Pengaruh employee engagement terhadap organizational citizenship behavior (OCB) pegawai di Rutan Kelas IIB Humbang Hasundutan. Jurnal Widya Manajemen, 5(1), 1–11. https://doi.org/10.32795/widyamanajemen.v5i1
Organ, D. W. (2006). Organizational citizenship behavior: Its nature, antecedents, and consequences. Sage.
Pamungkas, A. P., & Wahab, S. (2024). Pengaruh leader member exchange (LMX) terhadap organizational citizenship behavior (OCB) di unit rekam medis RSAU Lanud Sulaiman. Jurnal Kesehatan Masyarakat, 8(2). https://doi.org/10.31004/prepotif.v8i2.29879
Rachma, C. T., Prayekti, & Kusuma, N. T. (2025). Pengaruh leader member exchange, perceived organizational support, dan employee engagement terhadap organizational citizenship behavior pada karyawan Kantor Televisi Republik Indonesia Yogyakarta. Jurnal Manajemen Terapan dan Keuangan, 14(1).
Robbins, S. P., & Judge, T. A. (2007). Organizational Behavior. Pearson Prentice Hall.
Schaufeli, W. B., & Bakker, A. B. (2006). The measurement of work engagement with a short questionnaire: A cross-national study. Educational and Psychological Measurement, 66(4), 701–716.
Setyati, R., & Utari, W. (2023). Pengaruh leader member exchange terhadap organizational citizenship behavior dengan employee engagement sebagai variabel intervening. Journal of Applied Management and Accounting Science, 4(2), 121–134. https://doi.org/10.51713/jamas.v4i2.88
Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta
Wicaksono, C. S., & Priyono, B. S. (2022). Analisis pengaruh leader member exchange (LMX) dan kepuasan kerja terhadap organizational citizenship behavior (OCB) dengan komitmen organisasional sebagai variabel mediasi pada Kantor Pelayanan dan Pengawasan Bea dan Cukai Tipe Madya Pabean Tanjung Emas.
Wijaya, E. (2024). Pengaruh leader member exchange terhadap organizational citizenship behaviour melalui job embeddedness sebagai variabel intervening pada karyawan UD. Kian Maju Medan. Arus Jurnal Sosial dan Humaniora, 4(1).
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Aulia Rahmah Al Madaniyah, Esti Margiyanti Utami, Agus Saur Utomo
This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License.
